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MOZY FAQ
 
FAQ | Buy the Product | Mozy Customer Comments
 


Chapter 1:
 


Overview
MozyHome is a secure and reliable backup solution for your home needs. Through MozyHome's easy-to-use client interface, you can customize your file selection and automatic backup scheduling. MozyHome's backup service saves 30 days of data history for each file you back up. The MozyHome client makes it easy to recover lost data in case of computer failure, loss, or other problems.

There are two types of MozyHome accounts:
• MozyHome Free: A free account that allows 2 GB of data backup.
• MozyHome Unlimited: A paid account that allows for unlimited data backup.

Both types of accounts encrypt your data locally before it is sent to Mozy data centers over an SSL connection. When your backups are stored in Mozy's data center, they are protected by 448-bit blowfish encryption to prevent unauthorized access.

MozyHome is not intended to reinstall your entire computer, but to restore your data after you have reinstalled your operating system and applications. If you have had to reinstall your operating system, you must contact technical support at support@mozy.com to have them reassociate your data with your computer.

Once you have decided which MozyHome account type best suits your needs, you are ready to register for your MozyHome account.

Topics:
• Registering for MozyHome Free
• Registering for MozyHome Unlimited



Registering for MozyHome Free
1. In your browser’s address bar, type https://mozy.com/registration/free,
then press Enter.
2. Specify an email address in the Email field.
3. Specify a password and confirm it in the Password fields.
4. Type the number displayed in the Account Verification box into the appropriate field.
5. Click Continue.
6. Specify your name, gender, birth year, country, and zip or postal code in the appropriate fields.
7. Specify your job category, primary role at the company, industry, and company size in the appropriate fields.
8. Click Continue.
9. (Optional) To refer a friend, click Refer Friends.
10. (Optional) If a current Mozy member referred you, enter the Mozy member’s referral code in the appropriate field, then click Submit.

When you have finished the registration process, you are ready to download and install the MozyHome client.

For additional information about installing MozyHome, contact AKNET team (Bangladesh). We will assist you in solving any technical difficulties you may come across.

Registering for MozyHome Unlimited
1. In your browser's address bar, type https://mozy.com/registration/unlimited, then press Enter.
2. Specify an email address in the Email field.
3. Specify a password and confirm it in the Password fields.
4. Select the number of computers to back up from the Computers drop-down list.
5. Select the billing period that you want to use.
6. (Optional) Specify the promotional code in the Promotional Code field.
7. Specify your name as it appears on your credit card in the Name on Card field.
8. Specify your card number in the Card Number field.
9. Select your expiration date from the Expiration drop-down lists.
10. Specify your CW2 code in the CW2 Code field. The CW2 code is the three- or four-digit security code printed on most credit cards. Using it helps us avoid fraudulent use of your card.
11. Specify your street address, city, state/province, country, and zip or postal code in the appropriate fields.
12. Click Continue.
When you have finished the registration process, you are ready to download and install the MozyHome client.

For additional information about installing MozyHome, contact AKNET team (Bangladesh). We will assist you in solving any technical difficulties you may come across.